The Programme
We are seeking a motivated and talented intern, preferably an MBA student, to join our team and support service delivery transformation initiatives.
This internship is ideal for someone with strong analytical and problem-solving skills who is eager to gain hands-on experience in leading or supporting projects that drive innovation and efficiency within an organization.
Your Adventure Ahead
Service Leadership & Transformation:
- Assist in leading and supporting service delivery transformation projects, contributing to innovation and improving service quality.
- Apply insights from academic and professional experiences to provide strategic solutions tailored to various service contexts.
- Support efforts to foster a culture of continuous improvement and agility within the organization.
Strategic Project Management:
- Participate in the planning, execution, and evaluation of service-related projects, ensuring alignment with organizational goals.
- Help identify potential challenges and develop strategies to overcome them, ensuring project success even in unstructured environments.
- Collaborate with cross-functional teams to drive project outcomes and share best practices.
Leadership Development & Mentorship:
- Gain experience in mentoring and guiding peers, developing leadership skills essential for future roles.
- Demonstrate curiosity, proactivity, and adaptability in tackling complex service challenges.
- Engage in continuous learning and apply new ideas to enhance service delivery practices.
Innovation & Process Improvement:
- Bring fresh perspectives and innovative ideas to enhance service delivery and challenge the status quo.
- Participate in initiatives requiring mental agility and adaptability, ensuring the organization remains responsive to changes.
- Support efforts to identify opportunities for improvement and implement solutions that drive efficiency and effectiveness.
Required Skills and Abilities
- Currently enrolled in a graduate program, preferably an MBA.
- Previous internship experience in service delivery, project management, or related areas is a plus.
- Strong analytical and problem-solving skills, with the ability to adapt quickly to changes.
- Experience or coursework in service delivery, project management, or related fields is a plus.
- Excellent interpersonal and communication skills, with the ability to influence and motivate others.
- A proactive and curious mindset, eager to learn and contribute to service delivery innovation.
ShopBackers' DNA:
- Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
- Hunger - We value hard work and having relentless drive.
- Speed - We move fast and have a bias for action, all to deliver maximum impact.
- Impact - We focus on results, always aiming for the best possible outcomes and timelines.
- Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers:
- Career progression paths and opportunities to take on greater challenges that help you realize your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on your performance.
- Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
- Work-From-Anywhere benefits to enable you to thrive personally and professionally.
- Flow Day Thursday (1-day a week, optional to work from home or office).
About Us:
ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car.
Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.
From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 40 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.
Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World's Most Rewarding Way to Shop.
Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.