Coles Group

Coles is one of Australia’s leading retailers, with an extensive footprint of over 1,800 retail outlets nationally. We employ more than 120,000 team members, engage with more than 8,000 suppliers, and we welcome millions of customers through our store network and digital platforms every week.

Our vision is to become the most trusted retailer in Australia and grow long-term shareholder value.

Our purpose is Helping Australians eat and live better every day.

Our History

Coles opened its first store in Collingwood, Melbourne in 1914, and over the course of the last century we have evolved into an iconic portfolio of leading retail brands providing Australians with everyday products including fresh food, groceries, household goods, liquor, and financial services via our store network and online platforms.

Our Values

Our values drive how our team of more than 115,000 team members work together and show up, and they shape the culture that we aspire to. They guide our decisions, how we serve our customers and the communities that we work in every day.

It’s important that our values represent the voice of our team members, which is why we've co-created them by our people for our people, with our diverse teams across all areas of our business.

Our values, known as the 4Cs, are unique to us. They represent the best of us today and inspire us to be better tomorrow. Our 4Cs are what makes us proudly Coles.

Our Sustainability strategy

We're working with industry partners, suppliers and customers to increase food security, reduce waste and overall, conserve our valuable resources.

ur sustainability report provides a detailed assessment of our performance and progress against our sustainability strategy and targets.

In FY24, we made good progress against our sustainability strategy, thanks to the hard work and commitment of our more than 115,000 team members.

Below is a snapshot of our FY24 sustainability achievements.

Team:
- 42.5% women in leadership roles1, against a target of 40%
- 8.8% improvement in total recordable injury frequency rate2, from FY23
- 3.6% of team members3 identify as Aboriginal or Torres Strait Islander
Environment:
- 1.5% reduction in combined Scope 1 and 2 emissions from FY23, a 34.5% reduction from FY204
- 86.7% of total solid waste5 diverted from landfill, above our target of 85% by FY25
- 87.4% of packaging across Coles Own Brand and Coles Own Brand Liquor is recyclable6
Community:
- $38.5m provided in community support7
- 39.8m equivalent meals8 donated to SecondBite and Foodbank
- $3.7m awarded through the Coles Nurture Fund to help Australian producers innovate and grow

For further details on our performance, view our FY24 Sustainability Report FY24 Sustainability Report, View PDF, file size 17.5MBOpens in new window.

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