The Programme

Deloitte helps organizations reset their IT strategy and implement the systems and solutions, including cutting-edge cloud services, to re-energize performance across the enterprise.

As a ServiceNow Analyst / Consultant, you will be expected to work on:

Advanced Configuration & Development – Utilize existing web development expertise to configure ServiceNow applications, including UI components, workflows, and business rules.
ServiceNow Scripting & API Integration – Apply JavaScript, GlideScript, and REST/SOAP APIs to develop functionality, integrate with external systems, and automate processes.
UI/UX Configuration – Use Service Portal, AngularJS, and modern front-end frameworks to enhance user experience and build dynamic interfaces.
Data Model & Performance Optimization – Understand ServiceNow’s database structure, optimize queries, and ensure efficient performance in application development.
Agile Development in a Project Setting – Collaborate in Agile teams, participate in sprints, and contribute to end-to-end ServiceNow solution delivery.

Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities.

Additionally, Analysts across our Firm are expected to:

Demonstrate a strong commitment to personal learning and development.
Understand how our daily work contributes to the priorities of the team and business.
Understand the set expectations and demonstrate accountability in keeping personal performance on track.
Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
Demonstrate an appreciation for working with others.
Understand what is fundamental to Deloitte’s success as a business.
Demonstrate integrity and an awareness of strengths, differences, and personal impact.
Develop their understanding of Deloitte and offer a fresh perspective.

Required Skills and Abilities

Bachelor’s degree in Software Engineering, Information Technology, or a related field (or equivalent practical experience).
At least 2 years of relevant experience in web development, software engineering, or a similar technical role.
Strong portfolio of work demonstrating experience in front-end and/or back-end development.
Recent graduates may apply if they can showcase relevant projects.
Willing to be part of the ServiceNow team.

To be successful in this role, you should have the following key experience and capabilities:

Strong JavaScript & Web Development Skills – Proficiency in JavaScript, including ES5, and experience with front-end frameworks (e.g., Angular, React) for UI development.
Understanding of ServiceNow Architecture – Basic knowledge of ServiceNow’s data model, tables, and platform capabilities or willingness to quickly upskill through hands-on learning.
API & Integration Experience – Familiarity with REST/SOAP APIs, JSON, and authentication methods (OAuth, SAML) for integrating ServiceNow with external systems.
Ability to leverage Generative AI (GenAI) to accelerate development, troubleshooting, and learning within the ServiceNow ecosystem.
Problem-Solving & Debugging Skills – Ability to analyze, troubleshoot, and optimize code, ensuring efficient and scalable ServiceNow implementations.
Agile & Collaborative Mindset – Experience working in Agile development environments, collaborating with teams, and adapting to fast-paced project requirements.

What is in store for you?

Embrace the dynamic nature of our work environment with the opportunity to work on a hybrid set-up and on a shifting schedule.
Rewards platform – your hard work won't go unnoticed at Deloitte!
Training and development - at Deloitte we believe in investing in our best assets, the people! You will have access to world class training and funding towards industry and other professional certifications.
Receive support and mentoring to progress your career. You will have access to mentors and coaches who will help you pave a path for career progression.
Benefits effective upon hiring including paid time off and holidays, health, and life insurance!

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.
Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognized for their contributions.

Ready to unleash your potential with us?

Join the winning team now!

About Us:

Deloitte provides audit, tax, consulting, enterprise risk and financial advisory services through 200,000 people in a globally connected network of member firms in more than 150 countries. 

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete.

Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere.

Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

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